Frequently Asked Questions

Everything you need to know about our premium lifestyle gear and accessories.

How long will it take for my order to arrive?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for apparel and accessories?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that used skill toys are not eligible for return due to wear and tear.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How should I care for my Sweets Kendamas apparel?

To preserve the quality of our prints and fabrics, we recommend machine washing cold with like colors and hanging to dry or using a low heat setting.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes, though we cannot guarantee modifications once the order is in fulfillment.