Returns & Exchanges
At Sweets Kendamas, we want you to be fully satisfied with your gear. If your order isn't a perfect fit or match, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund.
- 2.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 3.Pack and Ship
Print your prepaid shipping label, secure the items in their original box, and drop the package off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.